If you are designing a website for a hospital or healthcare facility, you need to make sure that your website is user-friendly. Because these websites are so often used by people in distress, users must be able to accomplish three tasks easily:
1) Find the right health provider to get treatment
2) Retrieve medical records, such as test results and other health information
3) Pay their bills
What do all of these things have in common? They all require a thorough understanding of UX best practices. If your primary users can't navigate the website easily and accomplish their goals, your website won't be a success. After looking at many healthcare websites, here are my picks for the best 12 hospital websites:
Carefully planning your healthcare website around the needs of your primary users will ensure that you will end up with a website that satisfy both your visitors needs and achieve your business objectives.