Top User
Experience
Agency
25+ years of elevating user-centricity standards for the world’s leading brands by improving engagement, conversion, and adoption of websites, portals, and apps.
Solving the
World’s Most
Complex UX
Challenges
With 25+ years of UX expertise across 50+ countries, 1000s of projects, and billions of users, we are recognized as leaders in user experience. We have pushed the boundaries and established new UX benchmarks across industries, including Healthcare, MedTech, Technology, and B2B.
Numerous companies have used our groundbreaking UX framework to achieve tangible commercial results by aligning their business goals with their customers' needs. Are your websites or mobile apps not performing as expected? Are your KPIs not meeting your targets? We can demonstrate how to achieve your business goals by helping your users achieve theirs.
Consider the following: What do you want? vs. What do your customers want?
Business
Objectives
- Demonstrating ROI
- Improving customer satisfaction
- Improving brand awareness
- Driving revenue
- Reducing costs
Customer
Objectives
- Am I in the right place?
- How can I find what I need quickly?
- Am I receiving the support I need?
- Why should I trust you?
- Why should I work with you?
Proven
Framework
for Proven ROI
Our time-tested UX framework brings both sides together: your customers receive precisely what they want while you achieve the outcomes you seek.
The results speak for themselves. On average, users consistently report an outstanding 82% increase in satisfaction, and our clients enjoy a remarkable 30% surge in revenue and an impressive 25% reduction in costs. Here's an insight into our approach:
Make decisions based on
data,
not opinions
Research
Judy Reiter
20+ Years
OF UX
Research Experience
We identify your customers’ unique digital needs through user interviews and testing to understand their requirements, challenges, and preferences. User research is essential to the framework because, without it, UX breaks down.
Every project begins with research—no exceptions! Over two-thirds of websites fail because they are designed by stakeholders for stakeholders, driven by opinions rather than data. We don’t want to be part of that statistic, nor should you!
- UX Audit
- Testing with Real Customers
- Customer Interviews
- Use Cases & User Flows
- Competitive Analysis
Explore the Next Step:
StrategyAlign your business
objectives
with your users’ needs
Design customer-centric
experiences
that are tested and guaranteed
to work
Provide ongoing UX
support
in a rapidly evolving digital world
Good UX is Good Business
We are the trailblazers in translating UX into tangible business outcomes. We had coined the term, and we still stand by the slogan that good UX is good business.
Here are some of our customers’ success stories:
A patient support portal for one of the largest healthcare companies
A revolutionary patient journey for a major pharma company
An award-winning ESH app designed to minimize environmental impact of a supply chain
A state-of-the-art e-commerce B2B website for a leading metal supplier
We are
Intechnic
Delivering ROI is central to our philosophy, while exceptional UX is our lifelong passion.
With a global perspective and a commitment to driving meaningful change, our UX agency brings these values together in everything we do for businesses and their end users.
Happy User
Experiences
Years
in Business
Average
KPI
improvement
Completed
Projects
Our UX Experts
DISCUSS YOUR PROJECT WITH US
We Don’t Like to Brag, But
We Are Not Shy of Our UX Accomplishments
- 25+ Years of Experience
- Fortune 500 Client List
- Clients in 50+ Countries
- 30+ Leading Industry Awards
- Recognized Leaders in User Experience
- Certified UX Professionals
- Members of Forbes® Technology Council
- Published UX Authors & Columnists
LET’S TALK
ABOUT YOUR
UX GOALS
Schedule a no-obligation, no-cost discussion with our UX experts.
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