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Generate Customers,
Not Just Visitors

Would you rather have a hundred website visitors or a hundred customers?

Our e-commerce websites are designed with one goal in mind – to make you money.

You Call Your Website 'E-commerce'. Really?

It takes a lot more than a shopping cart for an E-commerce website to be successful.  In order to generate sales and convert visitors into customers, your website must have the following:
  • 1Customer-Centric Messaging
  • 2Clear Value Proposition
  • 3Effective Calls to Action
  • 4Sales Offers & Incentives
  • 5Cross-Selling & Up-Selling
  • 6Intuitive Navigation & Search
  • 7Detailed Product Information
  • 8Product Options & Customization
  • 9One-page Checkout & Order Flow
  • 10International Support
  • 11Social Commerce
  • 12Mobile Commerce
  • Is Your E-commerce Site PERFORMING?
     

    Customer-Centric Messaging

    Customer-centric messaging is all about focusing on the needs and wants of the customer.  Using this approach to target the right audience and demographic is critical to the success of your e-commerce website.

  • Clear Value Proposition

    A compelling value proposition is what differentiates you from your competitors.  It is designed to appeal to your customers and drive them to make a strong decision. 

    E-commerce websites pay a high price when their customers lose sight of the value proposition.


  • Effective Calls to Action

    An effective call to action is what converts your website visitors into leads and/or customers by urging them to take an immediate action.  A proper call to action serves as an effective sales tool for any e-commerce website

  • Sales Offers & Incentives

    Sometimes you have to sweeten the deal to encourage website visitors to complete a call to action.  Providing incentives such as freebies, special discounts, coupons and discounts, will help improve conversions.


  • Cross-Selling & Up-Selling

    Up-Selling is the concept of recommending customers more expensive variations of the same product with different features, whereas Cross-Selling is designed to sell additional related products or features.  Both approaches are effective in increasing the overall purchase price.


  • Intuitive Navigation & Search

    Did you know that most sales made on e-commerce sites come from searching the website?  Today's customers want to find what they are looking for quickly and effortlessly, and failure to provide accurate information will result in lost visitors and sales.


  • Detailed Product Information

    Research shows that you can significantly increase your sales by providing sufficient product information to your customers at the right time.  Today's consumers want to see larger product images, detailed specifications, product comparisons, unbiased reviews and anything else that will help with their purchasing decision.


  • Product Options & Customization

    Websites that offer customization options should make it easy to select, modify and preview available options with the help of visualization tools.  This will improve the overall customer experience, boost confidence and reduce the amount of time it takes to narrow down choices that fit their needs and budget.


  • One-page Checkout &
    Order Flow

    Having a confusing checkout process that has too many steps guarantees a loss in sales.  Shoppers will simply end up abandoning their carts.  An effective checkout process should involve a minimal amount of steps, and should guide customers to make the experience easy and hassle-free.


  • International Support

    One common mistake that many e-commerce websites make is not catering to international customers.  Successful e-commerce websites should support multiple currencies and language options, and be able to offer regional products and/or promotions for customers around the world


  • Social Commerce

    Did you know that 90% of all purchases are the result of social influence?  In order to be successful, your e-commerce website must harness the power of social media, by encouraging social sharing and recommendations, or providing loyalty rewards to repeat customers.


  • Mobile Commerce

    Mobile Commerce (M-commerce) is the next generation of E-commerce that enables your customers to make purchases using a mobile device.  We specialize in various M-commerce applications in service, information and retail sectors including: mobile store-fronts, purchasing and secure payment processing, QR codes, mobile reservations, and many more.


Do you work for your website or Does It Work For You?

ERP (Enterprise Resource Planning) is the next step in the evolution of corporate software infrastructure.  Online ERP solutions allow your organization to be more agile and responsive to constantly changing business conditions and industry trends, optimizing productivity, and improving your bottom line.
  •  Inventory Management
  •  Accounting Automation
  •  Shipping Automation & Receiving
  •  Business Cycle Management
  •  Process & Project Management
  •  Document & Asset Management
  •  Production & Manufacturing
  •  Quality Assurance
  •  Sales & Marketing / CRM
  •  Customer Support
  •  HR / Team Management
  •  Hiring, Recruiting & Training
  • Inventory Management

    Inventory Management systems allow you to keep track of all items in your stock by conducting automatic inventory counts and guaranteeing real-time and accurate product availability on your website.  These solution support Lot based inventory management, warehousing, shelving locations, barcode scanning, transactions history, quality assurance, cross-checks, manifests and much more.

    Inventory Management
  • Accounting Automation

    Imagine your e-commerce website automatically issuing and delivering electronic invoices to your customers, processing credit card payments and applying them to correct invoices, e-mailing payment receipts, paying bills, issuing POs, tracking expenses, and more.  All of this can be automated even with your existing accounting system such as QuickBooks.

    Accounting Automation
  • Shipping Automation & Receiving

    Our Shipping Automation solutions directly integrate with UPS™, FedEx™, USPS™ and DHL™.  Have you website automate everything: real-time shipping pricing and availability, address verification, package and shipping label creation, pickup calls and even tracking notifications.  The Shipping Solution can be integrated with Inventory Management for packing slips, pick tickets, manifests, and automatically handle RMAs and Returns, orders from supplies, Purchase Orders, and more.

    Shipping Automation & Receiving
  • Business Cycle Management

    Workflow and Business Cycle Management allows for real-time collaboration and improved productivity between your business units (departments), customers and your vendors or suppliers.  Having secure online access to important business data through a centralized ERP system allows you to optimize the flow of information, automate various tasks and reduce overheads.

    Business Cycle Management
  • Process & Project Management

    An online Project Management tool allows your employees and customer to collaborate, keep track of important milestones and deadlines, assign responsibilities and roles, track individual tasks, manage assets and costs and monitor overall progress to ensure timely completion of all projects.

    Process & Project Management
  • Document & Asset Management

    Go paperless!  Our secure, online Document Management System has state of the art searching, archiving and cataloging mechanisms to help optimize your workflow.  A Virtual Document Repository allows your employees, customers and associates to securely share and exchange assets (documents, files, images, etc) and collaborate in a secure centralized location.

    Document & Asset Management
  • Production & Manufacturing

    Automate the planning, production and management of your entire manufacturing process, from Bill of Materials of the initial order, to the final delivery to the customers.  This includes but not limited to work orders, automated thresholds and fulfillment planning, estimating costs of labor and materials, inventory management for raw materials and final products, and more.

    Production & Manufacturing
  • Quality Assurance

    Quality Assurance (QA) functionality is responsible for the quality of products or services delivered to customers.  It includes but not limited to verifying quality criteria, checking all newly arrived, expired or returned products, conducting quality tests, certifying products, and assigning expiration dates, etc.

    Quality Assurance
  • Sales & Marketing / CRM

    An Integrated CRM (Customer Relationship Management) system can help you manage critical aspects of your sales process by automatically tracking leads from your website and follow-ups with them, recording customer interactions, running sales and funnel reports and tracking sales performance.  Consider benefits of having a single customer database utilized by Sales & Marketing, Account Management, Customer Support, Billing, and more.

    Sales & Marketing / CRM
  • Customer Support

    An integrated Support System is designed to handle customer service requests by tracking and resolving customer issues online.  This web-based system is proven to be more efficient than systems that rely solely on communications through e-mail or telephone, and allowing for both methods to be integrated.  The system can be configured to handle product returns and billing issues and also offers case escalation, automatic reminders and resolution tracking.

    Customer Support
  • HR / Team Management

    A Secure Employee Portal allows your employees to access and update their HR information (such as benefits, sick days, vacations, etc.), view schedules and access important forms or documents in a secure online environment.  Additional features include automated cost tracking, timesheets, reporting and more.

    HR / Team Management
  • Hiring, Recruiting & Training

    Hiring & recruiting systems developed by Intechnic go beyond just publishing job opportunities on your website.  We build Applicant Tracking systems (ATS) that collect and parse resume information, automatically match applicants to appropriate jobs, handle government reports and OFCCP compliance and much more.  We also offer a wide variety of solutions for online employee training, testing, surveying and certification.  Our solutions reduce costs and optimize training and certification processes.

    Hiring, Recruiting & Training