1. Managed Services – supporting IT operations and technical support services across a broad range of IT service areas.
These services include storage and operating system engineering, architecture, build, maintenance, monitoring and problem resolution for Windows, Linux, UNIX, IBM Mainframes, and IBM iSeries.
2. Cloud Computing – IT-as-a-Service Models.
Options in this area are Infrastructure as a Service, Platform as a Service, and Software as a Service. In additions, clients have the option to choose private, public or hybrid cloud sourcing models.
3. Dedicated Resource Models.
With DRM, the IT service provider hires your resources to manage your IT Service environment in place.
4. Variable-Usage Based Pricing Models.
Turning your fixed costs into variable pricing, avoiding capital expense.
5. Asset Light Models
Enables clients to own their hardware and continue to make buying decisions related to hardware and software platforms.
6. Deal-Based Acquisition Models.
Highly customized solutions involving the re-badging of staff, and the sale of customer assets including data centers and IT assets.