--- title: "Report: UX of Pharma Patient Support Programs" description: This report examines digital experience of pharma patient support programs, identifies best UX practices, and suggests how to solve unmet patient needs. --- [![intechnic](https://www.intechnic.com/hubfs/ux_pharma_2023/assets/images/common/logo.svg?eraml)](https://www.intechnic.com/) UX OF PHARMA  PATIENT SUPPORT PROGRAMS Ready to get started? [DOWNLOAD THE REPORT](https://www.intechnic.com/ux-pharma-patient-support-programs#purchase) --- # REPORT: UX OF PHARMA PATIENT SUPPORT PROGRAMS Digital Experience Patient Expectations and Trends This landscape report examines digital experience of top pharma patient support programs, identifies best-in-class UX practices, and suggests how to solve unmet patient needs.  ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/book_1.jpg?eraml&width=1300&height=651&name=book_1.jpg) [DOWNLOAD THE REPORT](https://www.intechnic.com/ux-pharma-patient-support-programs#purchase) ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/book_1.jpg?eraml&width=1300&height=651&name=book_1.jpg) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_1.png?eraml&width=136&height=27&name=logo_1.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_2.png?eraml&width=120&height=31&name=logo_2.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_3.png?eraml&width=175&height=45&name=logo_3.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_4.png?eraml&width=192&height=32&name=logo_4.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_5.png?eraml&width=156&height=25&name=logo_5.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_6.png?eraml&width=123&height=55&name=logo_6.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_7.png?eraml&width=135&height=41&name=logo_7.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_8.png?eraml&width=173&height=32&name=logo_8.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_9.png?eraml&width=125&height=54&name=logo_9.png) - ![Logo](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_10.png?eraml&width=125&height=45&name=logo_10.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_1.png?eraml&width=136&height=27&name=logo_1.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_2.png?eraml&width=120&height=31&name=logo_2.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_3.png?eraml&width=175&height=45&name=logo_3.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_4.png?eraml&width=192&height=32&name=logo_4.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_5.png?eraml&width=156&height=25&name=logo_5.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_6.png?eraml&width=123&height=55&name=logo_6.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_7.png?eraml&width=135&height=41&name=logo_7.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_8.png?eraml&width=173&height=32&name=logo_8.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_9.png?eraml&width=125&height=54&name=logo_9.png) - ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/logo/logo_10.png?eraml&width=125&height=45&name=logo_10.png) --- Poor user experience is a barrier for patients to get on therapy and stay on therapy. Our report includes recommendations for patient-centric UX, supported by years of research.  ![](https://www.intechnic.com/hs-fs/hubfs/ux_pharma_2023/assets/images/landing/1.intro/book_2.jpg?eraml&width=700&height=329&name=book_2.jpg) ## REPORT INCLUDES: - Over **100** pages of findings and data-driven recommendations - Insights from **120+** patient interviews and usability testing results - A defined set of **12** evaluation criteria in 3 categories based on patient feedback - Best-in-class UX practices and examples for each evaluation criteria - A detailed UX review of **10** patient support programs by an expert UX team  - A score for each evaluation criteria for every program reviewed - Best practice suggestions for each of the programs reviewed ## GET YOUR COPY OF THE REPORT $4,995 [PURCHASE WITH CREDIT CARD](https://app.hubspot.com/payments/Oi2CDYp0Qkmts?referrer=PAYMENT_LINK)[PURCHASE WITH A PO](https://share.hsforms.com/1WFg4EbohQI6-CX39XNkp-A9fcc) ## HAVE YOU PURCHASED THE REPORT ALREADY? Download another copy of the report at no charge with a password provided by Intechnic. [ACCESS YOUR COPY](https://intechnic.docsend.com/view/s/5nyeuka7j83n95cq) ## Want a sneak peek?  [Download first 18 pages of the report ›](https://share.hsforms.com/1PwCg1-0fQUqZ_F0U9AOW8g9fcc) --- This Report analyzes and comments on certain pharmaceutical brands and companies. Intechnic Corporation is **not** affiliated, associated, authorized, endorsed by, or in any way connected with the brands or companies addressed in the Report.  [Learn more about Intechnic](https://www.intechnic.com/)[Terms and Conditions](https://www.intechnic.com/terms-and-conditions/)[Privacy Policy](https://www.intechnic.com/privacy-policy/) © 1997-2025 All rights reserved. Intechnic Corporation. [![intechnic](https://www.intechnic.com/hubfs/ux_pharma_2023/assets/images/common/logo.svg?eraml)](https://www.intechnic.com/)[![intechnic](https://www.intechnic.com/hubfs/ux_pharma_2023/assets/images/common/logo-white.svg?eraml)](https://www.intechnic.com/) UX Audit --- 1. [Why Do a UX Audit?](https://www.intechnic.com/ux-pharma-patient-support-programs#why-do-a-ux-audit) 2. [What Is a UX Audit?](https://www.intechnic.com/ux-pharma-patient-support-programs#what-is-a-ux-audit) 3. [UX Audit Process](https://www.intechnic.com/ux-pharma-patient-support-programs#ux-audit-process) 4. [The Results are Clear](https://www.intechnic.com/ux-pharma-patient-support-programs#results) [Schedule a Free Consultation](https://www.intechnic.com/ux-pharma-patient-support-programs#contact) You are using an outdated browser The website may perform incorrectly. For better experience we recommend updating your browser or using another. 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