The best way to allow your customers to interact with your company is through a centralized online section of your website, specifically designed for the convenience of your customers. Such centralized section accessible to logged-in users is typically called User Account or “My Account”. The My Account section is an area of your website, where registered users can manage their account and services provided to them, including accessing restricted (members-only) content, maintaining their user profile, modifying their contact and billing information, changing various settings and preferences, paying their bills online, easily reordering your products or services, contacting customer support, viewing their transactions & billing history, and much more.
Orders History & Reordering
For e-commerce websites with online ordering, the My Account section allows your customers to view all pending and completed orders. Customers can view the status of each order along with a list of all of the items purchased, their quantity, method of payment, total price, shipping destination and date of purchase. Customers can also conveniently repeat their previous orders with a single mouse click.
Restricted Access
Your website may have certain content sections accessible only to registered (or paying) users. Unregistered users will be prompted to register (or pay) in order to gain access to these sections.