The retention rate of your customers and the return traffic to your website depends on how happy your customers are and how well they are managed. Companies that take their customer for granted will most likely loose to their competition that pays attention to the needs and demands of their clientele. Offering your customers a cost-effective way to interact directly with your business operations, by using your site to give them an online gateway to functions such as customer support, account management, order processing, and much more is a sure way to guarantee their all-time satisfaction.
With our User Services and Management tool you can convert your website visitors into prospective customers by offering them to register with your website. Returning users will be able to login into your website using their username and password and work with interactive features implemented on your company’s website. Such features may include accessing restricted (members-only) content, maintaining user profile, modifying their contact and billing information, changing various settings and preferences, paying their bills online, easily reordering your products or services, contacting customer support, viewing transactions & billing history, and much more.
The designated staff at your company will manage all of the registered website users and their accounts through a User Management Section of the Administrative Console. Administrators will be able to add new user accounts, approve and disable users, delete users, update profile information, reset passwords and modify various user settings and preferences.